AI SolutionsClient: BioPulse Medical
AI-Powered Customer Resolution for BioPulse Health
Deployed a HIPAA-compliant RAG chatbot handling 80,000+ monthly patient questions without human agent latency.
AI ChatbotpgvectorLangChainHealthcare
88%
Resolution Rate
< 1.2 sec
Avg Response Time
65%
Cost Reduction
The Challenge
Support team was overwhelmed with repetitive post-op inquiries, leading to 24-hour response delays.
Our Solution
Trained a custom vector database model on certified medical protocols to provide instant, safe answers.
What We Delivered
- Production-ready codebase with full TypeScript coverage
- Comprehensive test suite (unit, integration, e2e)
- CI/CD pipeline with automated deployment to Vercel/AWS
- 100% IP & source code transfer upon milestone completion
- 30-day post-launch maintenance & bug resolution SLA
- Detailed technical documentation & runbooks
"The AI solution transformed our clinical support workflow completely while keeping patient data strictly secure."
Dr. Arthur Pendelton
Chief Medical Officer
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